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LoanOfficer.com
 
Frequently Asked Questions
Processing
  1. Do you offer processing?
  2. How do I pull a credit report?
  3. How long does it take to process a loan?
  4. Can I hire processors to work for me?
  5. Which appraisers can I use?
  6. Which title companies can I use?
  7. What does processing do and what are my responsibilities?
  8. Can I use the contract processors I'm used to?
  9. What loan products are available?
  10. What is the cost of credit reports?
  11. Do I have to use your processors to process my loans?


Prospective Loan Officers/Branches
  1. Why sign up with LoanOfficer.com?
  2. When can I get started?
  3. How often will I get paid?
  4. What lenders can I broker loans to?
  5. What states can I originate loans in?
  6. Do I need any licenses?
  7. What fees do you charge?
  8. How many lenders can I broker to?
  9. I use a lender that is not on your list. Will you get setup with them?
  10. Can I advertise the company name?
  11. Will I get a W-2 or a 1099?
  12. I’ve had some credit problems in my past. Is that a problem?
  13. Do I have to pay anything extra to originate in other states?
  14. Do you have volume requirements?
  15. Do you have an initial investment requirement?
  16. How long does it take to get approved as an employee/branch manager?
  17. How do I get started?
  18. What do you expect from a prospective loan officer?
  19. What are the advantages of becoming a loan officer?
  20. Do I need to establish an office?
  21. I'm a big producer. Are you able to pay me a higher commission? Can I get a better deal?
  22. Explain the 5% override/recruitment bonus?
  23. Do I need to have experience in the mortgage industry to join your company?


Human Resources-Benefits
  1. Do you offer dental insurance?
  2. Do you offer health insurance?
  3. Do you have a 401(k) plan?
  4. Do you contribute to the 401(k) plan?
  5. Do you contribute to the health insurance plan?


Human Resources- Payroll
  1. How do I request payroll?
  2. How do I change my personal information (address, deductions, etc.)?
  3. Do you offer advances/draws?
  4. Do I get the Service Release Premium's (SRP)?
  5. Do you offer direct deposit?


Company Information
  1. How many net branches do you have?
  2. Where is your headquarters located?
  3. What is your telephone number?
  4. What is your fax number?
  5. What is my e-mail address?


Back To Top 		Expenses
  1. Do you charge E & O insurance fees?
  2. Do you have start-up fees?
  3. How are my expenses paid?
  4. What are the initial fees required?
  5. Who pays for credit reports?
  6. Who pays for long distance telephone calls?
  7. Do I have to set up a reserve account with you?
  8. Do you charge accounting fees?
  9. What are the LoanOfficer.com fees?
  10. Am I required to maintain a Reserve Account?
  11. Do I need to create and submit a budget?
  12. What equipment is required?


Compliance
  1. Do you have restrictions on the maximum points/fees charged?
  2. Do you have a compliance department?
  3. Can I originate FHA loans?
  4. Can I originate VA loans?
  5. Who sends out turndown/rejection notices?
  6. Who sends out the good faith estimate of closing costs?
  7. Who sends out the truth-in-lending notice?
  8. Am I allowed to work for another mortgage company at the same time?
  9. Can I do business in other states?
  10. Can I use my own company name or do I have to use the LoanOfficer.com name?


Submitting Loans
  1. Do I have access to LP and DO?
  2. How do I get lender rate sheets?
  3. Can I still deal with the same account executive I'm used to using?
  4. Will you place my loans for me?
  5. Can you suggest what lender to submit my loan to?
  6. What lender should I submit my loan to?
  7. Will I have access to DU?


Odds and Ends
  1. How do I express mail a package?
  2. Can I use my own e-mail address?
  3. What origination software can I use?
  4. How do I send and receive e-mail?
  5. How do I advertise?
  6. What do I do with my file after the loan has closed?
  7. What is your address?
  8. I forgot my user name.
  9. I forgot my password.
  10. Do I have to register my loans with LoanOfficer.com?
  11. How are "piggy back 2nds" handled? Do I have to pay two fees?
  12. I've taken the loan application. Now what do I do?
  13. How much should I charge my borrower?
  14. Who supplies the Loan Origination Software?


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